What size should I buy?
We have a comprehensive size guide for all your favourite brands to help you purchase the perfect size every time.
View the size guide here. You can use the left-hand menu to navigate through our brands and their size guides.READ FULL ARTICLE
The item I want is sold out, will there be a restock?
We occasionally receive restocks, however, we unfortunately won't be able to inform you if and when we will be restocking in a specific style.
We recommend that you take advantage of our current in-stock range, and keep up to date with new releases and restocks by signing up to our newsletter at the bottom of our home page. You can also keep watch on our social media channels!
Please note: We don't have a preorder system and are unable to place single unit orders for sold out items.
Feel free to reach out to our Customer Care team below who can show you our latest drops and help you find something similar.READ FULL ARTICLE
How can I get updates on new releases and upcoming sales?
Want to receive email updates on new arrivals, exclusive releases, sales and more from Glue Store? To subscribe, scroll to the bottom of our home page and enter your email address.READ FULL ARTICLE
How do I get in contact?
Our Customer Care team are available to help with all enquiries via phone, live chat and email.READ FULL ARTICLE
How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Contact the team below and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.READ FULL ARTICLE
Where can I find my closest Glue Store?
Head over to our Store Locator to find your nearest Glue Store.
Important to remember:
- Not all styles and sizes will be available with all retailers. Please contact retailers directly for stock availability.
- Is Glue Store on social media? READ FULL ARTICLE
Do you promote equality and diversity?
Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respects and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.READ FULL ARTICLE
We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.
Glue Store Future Choice
Glue Store has come up with some quick and easy references to help you find the latest styles that are made with our collective future in mind.
We call it Future Choice.
Our goal is to leave a lighter impact on the planet and people; and inspire change towards other brands and consumers in New Zealand.
We want to make it easy for you to make informed choices (as well making informed choices ourselves) so we have come up with 5 pillars to help us all to navigate.
This is about progress over progression, so check back as we continue to grow and develop.
1. Natural Fibres
2. Recycled Fabrics
3. Animal Friendly
4. Support Local
5. Glue Store Experience
1. Natural Fibres
We love natural fibres! Sustainable and organic farmed cotton, linen and hemp are Future Choices we can all make today.
As stylish as it is sustainable, linen is luxurious, naturally biodegradable and more durable than most fabrics. Made from the flax plant, it is one of the oldest continuously harvested plants in the world and does not require much energy or water to produce as other natural fibres - leaving a lower carbon footprint. Linen is also highly breathable, hypo-allergenic, anti-bacterial and the fibres become more flexible after each wash! Long-term value we love, and a Future Choice MVP.
The Better Cotton Initiative (BCI) is one of the largest global not-for-profit sustainability programs. BCI Cotton brands and clothing utilise BCI Farmers who employ licensed systems to produce BCI cotton. BCI Cotton significantly reduces water, chemicals and pesticides, thus cutting the environmental footprint of cotton farming drastically.
Organic cotton comes from natural, non-genetically modified plants that are farmed without any use of synthetic agricultural chemicals like pesticides, harmful fertilisers or transgenic technology. This leaves the soil, air and water free from contamination and is known to cause less skin allergies than non-organic cotton clothing – cause’ who likes itchy clothes?
FSC (Forest Stewardship Council) Certified ensures that the trees or plants harvested to produce our products are cultivated from responsibly managed FSC-certified forests. FSC Farmers replace the plants/trees with another plant after harvesting or harvests the plant in a way which allows it to regenerate naturally. This is also a strict certification as brands need to show the FSC label and a process that allows for a greener future.
The Global Organic Textile Standard (GOTS) is a worldwide organic textile standard that ensure that GOTS Certified brands use eco-friendly alternatives when manufacturing their clothing such as, using no toxic bleaches, dyes and other chemicals in the manufacturing process. GOTS Certification also ensures fair labour practices and gives us transparency on which brands truly adopt a green and ethical supply chain to produce the Future Choice styles we know and love.
2. RECYCLED FABRICS
What’s a common thread amongst our brands? They make great styles with high-quality and certified recycled fabrics. From regenerated cotton shirts to sneakers made from used recycled plastic bottles, we embrace all environmentally-friendly methods of clothing manufacturing at Glue Store. Practices like using recycled fabrics help enormously in reducing landfill waste, pollution and energy thus making fashion eco-friendly. Because we want to provide well-designed & thoughtfully made clothing that last more than a season, but for life.
3. ANIMAL FRIENDLY (Not BAA-D)
We’re dedicated to offering the most uncompromising quality clothing on the market, that’s also sourced responsibly. That’s why we offer styles and brands that are 100% certified vegan and cruelty-free clothing, to give our customers peace of mind and keep the farmers happy. Using materials like vegan leather and rPET (material made using recycled PET plastic) means that you will not only look great, but feel great knowing that no animals were harmed in the making of your new outfit.
4. SUPPORTING LOCAL
Now more than ever, supporting our fellow Aussie brands has become more important. Glue Store, as an Australian-owned company for over 20 years, takes pride in supporting all Australian labels like P.E Nation, Thrills, Nude Lucy, Lulu & Rose, Article One and many more. The unique style, diversity and Down-Under Flavour that these labels bring to our shelves is something we’re seriously passionate about. They also provide for local jobs for amazing skilled teams of designers, production managers and instore sales staff.
5. Glue Store Customer Experience
Our current shopping bags are 30% recycled materials and our online shippers contain between 50-70% recycled materials.
From January 2021, we have started the process of phasing out Plastic Shopping Bags from our stores and introducing reusable Glue Store Totes.
IN STORE VISUAL MERCHANDISING
Glue Store is committed to reducing Visual Merchandising printing and wastage by 50% in 2021.
To kick off, the Future Choice campaign launches with reusable and recycled PET Banners in all store windows and on styles that fit under Thoughtful Threads.
Glue Store x Airrobe
The fashion of today largely becomes the waste of tomorrow. 85% of clothing purchased ends up in landfill. AirRobe tackles this urgent problem through technological innovation.The AirRibe solution provides a new way to shop and easily extends the life of your purchases after you've worn and loved them.When you shop with AirRobe partners, you are joining the Circular Fashion Movement and transforming one of the world's most polluting industries to a model of sustainability.How does it work?
Do you work with any charitable organisations?
We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.
If you or your organisation would like to collaborate with us, please contact firstname.lastname@example.org. If we’d would like to pursue a relationship, we’ll be in touch with next steps.
Thanks again for expressing your interest.READ FULL ARTICLE